Skip to main content

    We expect all clients to be more than satisfied with the services provided by our Best members.

    However, we acknowledge that occasionally a client may be unhappy with the level of service provided and you may wish to make a complaint.

    Our members value feedback and should any client be dissatisfied then it is important to raise any issues with the member directly. We hope that any complaint you have can be resolved quickly and satisfactorily by the Best member.

    Therefore, we would ask that you contact them in the first instance and ensure you have exhausted their complaints procedure before contacting the Best foundation.

    In the unlikely event that your complaint has not been resolved by the member you may submit your complaint to the Best foundation by completing the below form.

    Please note that on receipt of the below form we may ask for more information from you.

    Back to Contact